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Order
Place an Order
Credit card orders can be called in to 800-225-4034 or 1-781-320-9000, ask
for Customer Service. Advanced Instruments office hours are 8am – 5pm EST.
All Purchase Orders (PO) can be submitted via fax [781-320-3669] or
by e-mail [orders@aicompanies.com].
by e-mail [orders@aicompanies.com].
The PO should be made out to:
Advanced Instruments, Inc.
Advanced Instruments, Inc.
With a remit address of:
PO Box 845116
PO Box 845116
Boston, MA 02284-5116
Include both your billing and shipping addresses on the PO.
When submitting your first order via PO, please also complete and
return this credit application.
return this credit application.
A confirmation (with a copy of the sales order) will be sent within
24 business hours by fax or e-mail (as indicated by purchaser).
24 business hours by fax or e-mail (as indicated by purchaser).
All non-instrument orders are typically shipped out within 3 business days
after order is received/taken via UPS Ground, unless otherwise specified by purchaser.
after order is received/taken via UPS Ground, unless otherwise specified by purchaser.
If expedited service is required, please indicate that on the PO
or when placing the credit card order. Overnight orders must be received by 2pm EST.
or when placing the credit card order. Overnight orders must be received by 2pm EST.
If a purchaser has a delivery service account number to be charged (i.e. FedEx),
list the account number on the PO or give it to the customer service representative
when placing a credit card order.
list the account number on the PO or give it to the customer service representative
when placing a credit card order.
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